Privacy notice

Last changed on 24 September 2026.

Who is responsible for your data

Halebook is run by a sole trader in the United Kingdom. Write to hello@halebook.com.

For a business that uses Halebook, and for its team, Halebook is the controller of the account details: the email addresses, the names and the sign-in records. For the customers of a business, the business is the controller, and Halebook processes their details on its behalf.

What we hold, and why

• A business: the email address and password of each person who signs in, the business name, its locations and its card. We need them to run the account.
• A customer of a business: the details that business asks for, such as a first name, and the stamps on the card. The business needs them to run its card.
• A customer’s marketing choice: messages beyond stamp updates go only to people who ticked the box, and they can untick it from their own link.
• The demo card on this website: no name and no contact details, only the stamps.

How long we keep it

• A business account and its customer records are kept while the account is open. Write to hello@halebook.com to close an account, and we delete its data within 30 days.
• A customer can delete their card and their details at any time from their own link. The business can delete a customer too. The stamp history then keeps no name.
• A demo card is deleted after seven days.

Cookies

• A sign-in cookie keeps a business signed in. It is needed for the service.
• A card cookie lets a customer’s phone, or a demo visitor’s phone, open its own card. It is needed for the service.
• A choice cookie remembers your answer below for six months.
• Analytics cookies load only if you accept: PostHog counts visits to this website, and Meta measures our adverts.

Who else handles it

Cloudflare hosts Halebook and its database. Google and Apple deliver the wallet passes. PostHog and Meta, only after you accept analytics cookies. None of them may use the data for their own purposes, and we never sell it.

Your rights

You can ask to see, correct, move or delete your data, and object to its use. Write to hello@halebook.com. A customer of a business can also ask that business. If you are unhappy with our answer, you can complain to the Information Commissioner’s Office at ico.org.uk.